Refund policy
Due to the intimate nature of our products, underwear orders that are not covered by our first pair commitment will always be final sale.
In the unlikely event you happen to receive a damaged pair or have any concerns, please reach out to hey@botaundergarments.com within 30 days of receiving your order and we will let you know how we can help.
Accessories can be returned for a refund or exchange within 30 days of purchase.